Skip to main content
WorkOS

Elevated Error Rates

Partial outage Lasted 45m · started · WorkOS's page

Level
confirmed
Worst impact
Partial outage
Components
AuthKit, SSO, Directory Sync
Down Index
36of 100

What to do

  • Check whether you use WorkOS AuthKit, SSO, Directory Sync. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.

    Anything that failed between 2026-01-27 18:57 UTC and 2026-01-27 19:42 UTC may need a replay.
  • Subscribe to WorkOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 4

  1. investigating

    We are seeing elevated error rates across our services. We will share an update as soon as possible.

    provider

  2. monitoring

    Our upstream provider has identified the problem and working on a fix. We continue to monitor.

    provider

  3. monitoring

    Error rates and latencies returned to normal at 11:02am PT, but we are continuing to monitor until the upstream provider resolves the incident on their side.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-bc57596a3a

Is WorkOS still down?

No, this incident was resolved 2026-01-27 19:42 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

45m, from 2026-01-27 18:57 UTC to 2026-01-27 19:42 UTC, by the times WorkOS posted.

What was affected?

WorkOS named AuthKit, SSO, Directory Sync.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.