WorkOS: Elevated Platform Errors

What to do

Check whether you use WorkOS Dashboard, AuthKit, Admin Portal, SSO and 2 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 2h 18m it lasted.
Anything that failed between 2026-07-16 08:26 UTC and 2026-07-16 10:44 UTC may need a replay.
Subscribe to WorkOS's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingJul 16, 2026, 8:26 AM UTC
We are seeing elevated error rates across our platform. Our team is investigating. We will share an update as soon as possible.
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investigatingJul 16, 2026, 9:25 AM UTC
We continue to investigate elevated error rates across our platform. We will share an update as soon as possible.
provider
investigatingJul 16, 2026, 9:58 AM UTC
We continue to investigate elevated error rates across our platform.
provider
identifiedJul 16, 2026, 10:11 AM UTC
We've identified the cause of the elevated platform errors. We've implemented a fix and are seeing error rates decrease.
provider
monitoringJul 16, 2026, 10:30 AM UTC
We have deployed the fix and we are now monitoring our systems to ensure the issue is resolved.
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resolvedJul 16, 2026, 10:44 AM UTC
This incident is resolved. We experienced elevated error rates and latencies between 8am and 10:10am UTC. We will deliver a full postmortem as soon as possible.
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postmortemJul 17, 2026, 11:51 PM UTC
We’ve published a [post-mortem on the July 16 service disruption](https://workos.com/blog/service-disruption-on-july-16-2026) to our blog, detailing what happened and how we’re strengthening the resiliency of WorkOS products.
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None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is WorkOS still down?

No, this incident was resolved 2026-07-16 10:44 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

2h 18m, from 2026-07-16 08:26 UTC to 2026-07-16 10:44 UTC, by the times WorkOS posted.

What was affected?

WorkOS named Dashboard, AuthKit, Admin Portal, SSO and 2 more.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.