Webhook Delivery Delays

What to do

• Check whether your product depends on WorkOS. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 4m it lasted.

  Anything that failed between 2026-07-27 19:09 UTC and 2026-07-27 21:12 UTC may need a replay.

• Subscribe to WorkOS's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 6

1. investigatingJul 27, 2026, 7:09 PM UTC

   We're investigating delays in webhook delivery. We will share an update as soon as possible.

   provider

2. identifiedJul 27, 2026, 7:36 PM UTC

   We have identified the cause of the delays in webhook delivery and are rolling out a fix to reduce processing latency.

   provider

3. identifiedJul 27, 2026, 8:34 PM UTC

   We have rolled out a fix and are seeing improvements to webhook delivery times. We will provide another update soon.

   provider

4. monitoringJul 27, 2026, 8:54 PM UTC

   We have confirmed that webhook delivery times are back to normal levels. We are continuing to monitor.

   provider

5. monitoringJul 27, 2026, 9:11 PM UTC

   This has been resolved.

   provider

6. resolvedJul 27, 2026, 9:12 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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