Elevated errors on AuthKit authentication endpoints

What to do

• Check whether your product depends on WorkOS. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-08-19 18:14 UTC and 2026-08-19 00:00 UTC may need a replay.

• Subscribe to WorkOS's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 1

1. resolvedAug 19, 2026, 12:00 AM UTC

   On August 18 from 23:59 to 00:03 UTC (August 19), a subset of API requests (primarily AuthKit authentication endpoints) returned HTTP 500 errors. Automatic maintenance of a large, seldom-used internal index caused brief write-ahead-log contention on a primary database that exhausted connection capacity; service recovered automatically within four minutes. We identified the root cause and removed the index from production at 03:53 UTC on August 19 to prevent recurrence.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.