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WorkOS

Email delivery delays

Partial outage Lasted 1h 27m · started · WorkOS's page

Level
confirmed
Worst impact
Partial outage
Components
AuthKit
Down Index
31of 100

What to do

  • Check whether you use WorkOS AuthKit. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 27m it lasted.

    Anything that failed between 2026-06-04 23:22 UTC and 2026-06-05 00:49 UTC may need a replay.
  • Subscribe to WorkOS's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=workos works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from WorkOS 4

  1. identified

    Email delivery for customers without custom domains is delayed due to an issue with our upstream service provider.

    provider

  2. identified

    Our email provider is continuing to work through the backlog and has scaled up to speed up the process.

    provider

  3. monitoring

    Email delivery has recovered. We're continuing to monitor.

    provider

  4. resolved

    The backlog of messages have been sent and system performance has returned to its expected state. Sending delays occurred between 2:50pm – 5:18pm PT.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f54600687b

Is WorkOS still down?

No, this incident was resolved 2026-06-05 00:49 UTC. For WorkOS's live state, see https://down.guide/workos.

How long did it last?

1h 27m, from 2026-06-04 23:22 UTC to 2026-06-05 00:49 UTC, by the times WorkOS posted.

What was affected?

WorkOS named AuthKit.

What caused it?

WorkOS hasn't published a root cause. If it does, it shows here.

Where does this come from?

WorkOS's official status page, https://status.workos.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.