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Ably

Push notification and queue delivery issues

Degraded Lasted 32m · started · Ably's page

Level
confirmed
Worst impact
Degraded
Components
Asia-Pacific (Singapore), Push Notifications - US East (North Virginia), Ably Queues - US East (Northern Virginia)
Regions
ap-southeast-1, apac, us
Down Index
40of 100

What to do

  • Check whether you use Ably Asia-Pacific (Singapore), Push Notifications - US East (North Virginia), Ably Queues - US East (Northern Virginia) in ap-southeast-1, apac, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 32m it lasted.

    Anything that failed between 2024-08-29 09:41 UTC and 2024-08-29 10:12 UTC may need a replay.
  • Subscribe to Ably's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ably works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ably 3

  1. investigating

    We're experiencing issues delivering push notifications in the ap-southeast-1 region. We are investigating and will post an update soon.

    provider

  2. monitoring

    We have identified the issue and implemented mitigation. We will continue to monitor this issue.

    provider

  3. resolved

    This issue is now resolved and queue and push services are operating as expected.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0d7a2ba2db

Is Ably still down?

No, this incident was resolved 2024-08-29 10:12 UTC. For Ably's live state, see https://down.guide/ably.

How long did it last?

32m, from 2024-08-29 09:41 UTC to 2024-08-29 10:12 UTC, by the times Ably posted.

What was affected?

Ably named Asia-Pacific (Singapore), Push Notifications - US East (North Virginia), Ably Queues - US East (Northern Virginia) in ap-southeast-1, apac, us.

What caused it?

Ably hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ably's official status page, https://status.ably.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.