Elevated Errors in ap-southeast-1

What to do

• Check whether you use Ably Asia-Pacific (Singapore) in ap-southeast-1, apac. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 55m it lasted.

  Anything that failed between 2026-08-20 19:29 UTC and 2026-08-20 20:24 UTC may need a replay.

• Subscribe to Ably's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=ably works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ably 5

1. investigatingAug 20, 2026, 7:29 PM UTC

   We're experiencing an elevated level of errors in ap-southeast-1 and are currently looking into the issue.

   provider

2. identifiedAug 20, 2026, 7:41 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. identifiedAug 20, 2026, 7:42 PM UTC

   We are continuing to work on a fix for this issue. Error rates have decreased to normal levels and the service is currently fully operational.

   provider

4. monitoringAug 20, 2026, 8:12 PM UTC

   A fix has been implemented and we our monitoring the result. Error rates have decreased to normal levels and the service is currently fully operational.

   provider

5. resolvedAug 20, 2026, 8:24 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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