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Ably

Elevated rates of 502 responses

Degraded Lasted 1h 22m · started · Ably's page

Level
confirmed
Worst impact
Degraded
Components
Ably Platform
Regions
us
Down Index
34of 100

What to do

  • Check whether you use Ably Ably Platform in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 22m it lasted.

    Anything that failed between 2024-10-08 15:10 UTC and 2024-10-08 16:32 UTC may need a replay.
  • Subscribe to Ably's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ably works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ably 3

  1. investigating

    We have been alerted to an issue where our edge proxy (CloudFront) is responding to requests with 502 errors at an elevated (but still low) rate, and are investigating. If you are experiencing any issues, please let us know at https://ably.com/support.

    provider

  2. monitoring

    We have identified and mitigated this issue and are now monitoring.

    provider

  3. resolved

    This incident has now been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7dcd36d722

Is Ably still down?

No, this incident was resolved 2024-10-08 16:32 UTC. For Ably's live state, see https://down.guide/ably.

How long did it last?

1h 22m, from 2024-10-08 15:10 UTC to 2024-10-08 16:32 UTC, by the times Ably posted.

What was affected?

Ably named Ably Platform in us.

What caused it?

Ably hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ably's official status page, https://status.ably.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.