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Ably

Issue with Ably Queues in eu-west-1

Partial outage Lasted 4m · started · Ably's page

Level
confirmed
Worst impact
Partial outage
Components
Ably Queues - Europe (Ireland)
Regions
eu, eu-west-1
Down Index
42of 100

What to do

  • Check whether you use Ably Ably Queues - Europe (Ireland) in eu, eu-west-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4m it lasted.

    Anything that failed between 2024-08-09 13:40 UTC and 2024-08-09 13:44 UTC may need a replay.
  • Subscribe to Ably's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=ably works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ably 1

  1. resolved

    9th August 12:57 UTC We have become aware of an issue with our Ably Reactor Queues in eu-west-1 and are investigating. 9th August 13:30 UTC We have identified the issue and rectified it. The coordinator node for our eu-west-1 Reactor Queue cluster became unresponsive. This meant that the eu-west-1 endpoint - https://eu-west-1-a-queue.ably.io:15671 - was also unresponsive. 9th August 13:36 UTC We are monitoring the cluster to ensure it is working as expected. 9th Aug 13:44 UTC We can confirm that Ably Reactor Queues in eu-west-1 are now operational.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9737456fb2

Is Ably still down?

No, this incident was resolved 2024-08-09 13:44 UTC. For Ably's live state, see https://down.guide/ably.

How long did it last?

4m, from 2024-08-09 13:40 UTC to 2024-08-09 13:44 UTC, by the times Ably posted.

What was affected?

Ably named Ably Queues - Europe (Ireland) in eu, eu-west-1.

What caused it?

Ably hasn't published a root cause. If it does, it shows here.

Where does this come from?

Ably's official status page, https://status.ably.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.