Elevated Errors in us-east-1

What to do

• Check whether you use Ably Push Notifications - US East (North Virginia), US East (Northern Virginia) in us, us-east-1. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2025-06-03 05:41 UTC and 2025-06-03 05:41 UTC may need a replay.

• Subscribe to Ably's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=ably works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Ably 5

1. investigatingJun 3, 2025, 4:25 AM UTC

   We're experiencing an elevated level of errors in the us-east-1 region and are currently looking into the issue.

   provider

2. investigatingJun 3, 2025, 4:50 AM UTC

   We are continuing to investigate. We have also identified issues with push delivery in us-east-1 and are investigating.

   provider

3. monitoringJun 3, 2025, 5:03 AM UTC

   The us-east-1 region has been disabled, so realtime connections and API traffic should be handled without issue in other regions. Push delivery is also back to normal. We are continuing to monitor.

   provider

4. monitoringJun 3, 2025, 5:04 AM UTC

   We are continuing to monitor for any further issues.

   provider

5. resolvedJun 3, 2025, 5:41 AM UTC

   Service is restored in us-east-1 and all services are operating normally.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.