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AssemblyAI

Increased processing times and errors for Universal-2

Degraded Lasted 47m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Asynchronous API
Down Index
29of 100

What to do

  • Check whether you use AssemblyAI Asynchronous API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 47m it lasted.

    Anything that failed between 2026-04-16 18:37 UTC and 2026-04-16 19:24 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 3

  1. identified

    We have identified an issue that is causing elevated processing times for requests that are using Universal-2 for pre-recorded audio. Most requests are still completing successfully, but we are also seeing a small increase in errors as a result of some requests timing out. Our team has identified the root cause of this issue and is working to resolve it as quickly as possible. Request using Universal-3 Pro are unaffected by this issue.

    provider

  2. monitoring

    The root cause of the slowdown has been addressed and turnaround times have once again returned to the normal range. We will continue to monitor traffic going forward to ensure continued good performance.

    provider

  3. resolved

    We have continued to see processing times remain in the normal range and are now marking this issue as resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-32c7769f36

Is AssemblyAI still down?

No, this incident was resolved 2026-04-16 19:24 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

47m, from 2026-04-16 18:37 UTC to 2026-04-16 19:24 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.