Increased processing times for US async transcription

What to do

• Check whether you use AssemblyAI Asynchronous API in us. Check your stack

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• Confirm your retries, queues and scheduled jobs caught up after the 19m it lasted.

  Anything that failed between 2026-07-09 13:53 UTC and 2026-07-09 14:12 UTC may need a replay.

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Updates from AssemblyAI 4

1. investigatingJul 9, 2026, 1:53 PM UTC

   We are seeing increased processing times for pre-recorded (async) transcriptions on the US endpoint. Webhook deliveries may also be delayed. We are currently investigating.

   provider

2. identifiedJul 9, 2026, 1:59 PM UTC

   We have identified the issue causing elevated processing times for async transcriptions on the US endpoint and have addressed the root cause. The system is recovering, but processing times remain elevated while the backlog clears. Webhook deliveries may also continue to be delayed.

   provider

3. monitoringJul 9, 2026, 2:10 PM UTC

   We have been monitoring the queue drain and transcription pickup delays caused by the backlog. Processing times are returning to normal ranges on the US endpoint and the backlog has cleared. We are continuing to monitor.

   provider

4. resolvedJul 9, 2026, 2:12 PM UTC

   This incident has been resolved. Async transcription processing times on the US endpoint have returned to normal ranges and webhook deliveries are operating normally.

   provider

Corrections

None so far.

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