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AssemblyAI

Degraded performance for requests using Slam-1

Degraded Lasted 2h 49m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Asynchronous API
Down Index
32of 100

What to do

  • Check whether you use AssemblyAI Asynchronous API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 49m it lasted.

    Anything that failed between 2025-10-31 10:38 UTC and 2025-10-31 13:27 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 5

  1. investigating

    We are currently investigating an issue that is leading to longer-than-usual processing times for pre-recorded audio transcriptions using the Slam-1 model that is resulting in some transcripts being returned with server errors. Requests using the Universal model, which is enabled by default, are not affected by this issue.

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  2. investigating

    We are continuing to investigate this issue.

    provider

  3. identified

    The issue has been identified and a fix is being implemented.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    This incident has been resolved.

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Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-456700667d

Is AssemblyAI still down?

No, this incident was resolved 2025-10-31 13:27 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

2h 49m, from 2025-10-31 10:38 UTC to 2025-10-31 13:27 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.