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AssemblyAI

Delayed Webhook Delivery on Async EU Endpoint

Degraded Lasted 20m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Asynchronous API
Regions
eu, us

What to do

  • Check whether you use AssemblyAI Asynchronous API in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20m it lasted.

    Anything that failed between 2026-08-14 14:49 UTC and 2026-08-14 15:09 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 4

  1. investigating

    We are currently investigating an issue that is affecting webhook delivery on our Async EU Endpoint. This began at 2:30p UTC. Customers are receiving delayed webhook deliveries on the EU endpoint. This does not affect customers using webhooks on our US endpoint.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved. The affected webhook events remained queued and were delivered after service recovered; no events were lost. The queue is now clear, and no customer action is required.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-4d9c136a66

Is AssemblyAI still down?

No, this incident was resolved 2026-08-14 15:09 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

20m, from 2026-08-14 14:49 UTC to 2026-08-14 15:09 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API in eu, us.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.