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AssemblyAI

Increased error rates for pre-recorded Speech-to-Text

Degraded Lasted 2h 55m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Asynchronous API
Down Index
32of 100

What to do

  • Check whether you use AssemblyAI Asynchronous API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 55m it lasted.

    Anything that failed between 2025-09-30 17:33 UTC and 2025-09-30 20:28 UTC may need a replay.
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    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 4

  1. investigating

    Our team is currently investigating an issue that is causing an increase in server errors for our pre-recorded audio speech-to-text feature. This issue is only affecting a small number of requests, but it is affecting requests to both Universal and Slam-1 models. If you experience a server error we suggest retrying the request as those will likely be successful.

    provider

  2. identified

    Our team has identified where the errors are occurring in our pipeline and is currently working to identify and resolve the root cause. This issue is currently only affecting an extremely small percentage of total pre-recorded audio traffic. 99%+ of requests are still completing successfully.

    provider

  3. monitoring

    We have released a fix to address the small increase in errors we were seeing and are monitoring to ensure continued good performance.

    provider

  4. resolved

    We have continued to see good performance for pre-recorded audio so we are now marking this issue as resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-63476a485f

Is AssemblyAI still down?

No, this incident was resolved 2025-09-30 20:28 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

2h 55m, from 2025-09-30 17:33 UTC to 2025-09-30 20:28 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.