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AssemblyAI

Cloudflare outage affecting documentation access and Google Auth flow on dashboard

Partial outage Lasted 6h 43m · started · AssemblyAI's page

Level
confirmed
Worst impact
Partial outage
Components
Website, Dashboard
Down Index
45of 100

What to do

  • Check whether you use AssemblyAI Website, Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 43m it lasted.

    Anything that failed between 2025-11-18 14:15 UTC and 2025-11-18 20:58 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 4

  1. investigating

    Due to the ongoing incident with Cloudflare, our documentation is unable to be accessed and users cannot use Google Authentication to sign in to their dashboard.

    provider

  2. identified

    Due to the ongoing incident with Cloudflare, our documentation is unable to be accessed and users cannot use Google Authentication to sign in to their dashboard.

    provider

  3. monitoring

    Our documentation is now accessible and all users can sign-in to the dashboard using Google Authentication. We will continue to monitor the situation in case anything changes.

    provider

  4. resolved

    Cloudflare has restored normal operation, and access to our documentation and Google Authentication is fully restored. All services are functioning as expected, and the incident is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-74938dafc3

Is AssemblyAI still down?

No, this incident was resolved 2025-11-18 20:58 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

6h 43m, from 2025-11-18 14:15 UTC to 2025-11-18 20:58 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Website, Dashboard.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.