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AssemblyAI

EU endpoint session failures on Universal 3.5 Pro Realtime

Partial outage Lasted 7m · started · AssemblyAI's page

Level
confirmed
Worst impact
Partial outage
Components
Streaming API
Regions
eu, us

What to do

  • Check whether you use AssemblyAI Streaming API in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7m it lasted.

    Anything that failed between 2026-08-19 13:17 UTC and 2026-08-19 13:24 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 5

  1. investigating

    We're currently investigating an issue affecting users on our Universal 3.5 Pro Realtime model, where new streaming sessions could not be created on our EU endpoint. This occurred from 13:00–13:12 UTC. Affected users are seeing a 3005 close code. Users on the US endpoint are unaffected.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and our team is monitoring the results. Users can now create new realtime sessions successfully.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

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  5. resolved

    This incident has been resolved. From 13:00–13:12 UTC, users creating new streaming sessions using the EU endpoint were receiving a 3005 close code.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7937ce095c

Is AssemblyAI still down?

No, this incident was resolved 2026-08-19 13:24 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

7m, from 2026-08-19 13:17 UTC to 2026-08-19 13:24 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Streaming API in eu, us.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.