- Level
- confirmed
- Worst impact
- Degraded
- Components
- Billing
- Down Index
- 32of 100
What to do
Check whether you use AssemblyAI Billing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 8m it lasted.
Anything that failed between 2026-05-07 13:56 UTC and 2026-05-07 17:04 UTC may need a replay.Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from AssemblyAI 4
- investigating
We are currently investigating an issue affecting billing balance updates and notifications. Some customers may notice that their account balance is not reflecting the most up-to-date usage. Additionally, the following notifications may not be delivered as expected: - Low balance and $0 balance alerts - Autopay confirmation emails - Custom email alerts for usage spend and threshold notifications Our team is actively working to identify the root cause and restore normal functionality. We will provide updates as more information becomes available.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7d2b1059b0
Is AssemblyAI still down?
No, this incident was resolved 2026-05-07 17:04 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.
How long did it last?
3h 8m, from 2026-05-07 13:56 UTC to 2026-05-07 17:04 UTC, by the times AssemblyAI posted.
What was affected?
AssemblyAI named Billing.
What caused it?
AssemblyAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.