- Level
- confirmed
- Worst impact
- Degraded
- Components
- Asynchronous API
- Regions
- eu
What to do
Check whether you use AssemblyAI Asynchronous API in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 8m it lasted.
Anything that failed between 2026-01-28 17:50 UTC and 2026-01-28 19:58 UTC may need a replay.Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from AssemblyAI 5
- investigating
Our team is actively investigating an issue that is causing increased latency for transcriptions using the EU endpoint for pre-recorded transcriptions. Customers may experience transcripts being queued. This is not affecting streaming usage on the EU endpoint.
provider
- investigating
This issue is also affecting the EU DELETE endpoint. Some DELETE requests for transcriptions are resulting in an error.
provider
- identified
The team has identified the issue and it is caused by an AWS Operational Issue on their Amazon Elastic Compute Cloud (Ireland). Our team is in touch with AWS and monitoring the situation: https://health.aws.amazon.com/health/status
provider
- monitoring
We are seeing significant signs of recovery and processing of queued transcripts. Our team will continue to monitor the situation.
provider
- resolved
We have continued to see good performance, and traffic is once again working normally so we are marking this issue as resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-970d78365c
Is AssemblyAI still down?
No, this incident was resolved 2026-01-28 19:58 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.
How long did it last?
2h 8m, from 2026-01-28 17:50 UTC to 2026-01-28 19:58 UTC, by the times AssemblyAI posted.
What was affected?
AssemblyAI named Asynchronous API in eu.
What caused it?
AssemblyAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.