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AssemblyAI

Pre-recorded Universal-3-pro and Universal-3-5-pro degradation in the EU

Major outage Lasted 1h 26m · started · AssemblyAI's page

Level
confirmed
Worst impact
Major outage
Components
Asynchronous API
Regions
eu

What to do

  • Check whether you use AssemblyAI Asynchronous API in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 26m it lasted.

    Anything that failed between 2026-06-24 09:13 UTC and 2026-06-24 10:40 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 4

  1. investigating

    We are currently investigating degradations affecting only traffic to the EU versions of Universal-3Pro and Universal-3-5-pro for pre-recorded audio transcription.

    provider

  2. identified

    Our engineering team has identified the issue and is actively working to implement a fix. We will continue to provide updates as more information becomes available.

    provider

  3. monitoring

    A fix has been implemented and requests to the EU versions of Universal-3-Pro and Universal-3-5-Pro no longer show degradations. We are continuing to monitor to ensure stability.

    provider

  4. resolved

    The issue affecting EU pre-recorded transcription for Universal-3-Pro and Universal-3-5-Pro has been fully resolved, the fix was implemented at 10:05 UTC. All systems are operating normally. We apologize for the disruption to your workflows. If you have any questions, please reach out to support@assemblyai.com.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9852c5db06

Is AssemblyAI still down?

No, this incident was resolved 2026-06-24 10:40 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

1h 26m, from 2026-06-24 09:13 UTC to 2026-06-24 10:40 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API in eu.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.