- Level
- confirmed
- Worst impact
- Degraded
- Components
- Asynchronous API
- Down Index
- 34of 100
What to do
Check whether you use AssemblyAI Asynchronous API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 45m it lasted.
Anything that failed between 2025-10-30 19:36 UTC and 2025-10-31 02:21 UTC may need a replay.Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from AssemblyAI 8
- investigating
We are currently investigating an issue that is leading to longer-than-usual processing times for pre-recorded audio transcriptions using the Slam-1 model. Requests using the Universal model, which is enabled by default, are not affected by this issue.
provider
- identified
Our team has identified the issue causing the delay in processing requests using Slam-1 and is actively working to resolve the issue.
provider
- identified
We are currently seeing some Slam-1 requests fail with a server error as we are restarting services while working to address this issue. We suggest holding off on retries for the time being or retrying those requests using Universal until normal processing has been restored. We will release another update here as soon as we are seeing an increase in success rates.
provider
- identified
We are starting to see success rates return to the normal range, but we are still working to ensure that the issue has been fully resolved.
provider
- monitoring
We are continuing to see success rates in the normal range and no longer than usual processing times but we will continue to monitor traffic to ensure continued good performance.
provider
- identified
We are once again seeing occasional issues where some requests using the Slam-1 model are taking longer than normal to process or failing with a server error. Retries are typically successful and requests using the Universal model are unaffected.
provider
- monitoring
Success rates and processing times have returned to the normal range, but we are monitoring traffic to ensure continued good performance.
provider
- resolved
We have continued to see good performance and success rates for Slam-1 and are now marking this issue as resolved.
provider
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Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ab1f8136f8
Is AssemblyAI still down?
No, this incident was resolved 2025-10-31 02:21 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.
How long did it last?
6h 45m, from 2025-10-30 19:36 UTC to 2025-10-31 02:21 UTC, by the times AssemblyAI posted.
What was affected?
AssemblyAI named Asynchronous API.
What caused it?
AssemblyAI hasn't published a root cause. If it does, it shows here.
Where does this come from?
AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.