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AssemblyAI

Account Creation Issues

Degraded Lasted 1h 30m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Billing
Down Index
30of 100

What to do

  • Check whether you use AssemblyAI Billing. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 30m it lasted.

    Anything that failed between 2025-10-20 23:00 UTC and 2025-10-21 00:29 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 3

  1. identified

    We are currently experiencing an issue with new account creation due to the ongoing AWS issues that may affect the ability of newly created accounts to use our API or Playground.

    provider

  2. monitoring

    Account creation and updates are once again working normally, but we are continuing to monitor the situation to ensure continued good performance.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b4d094cdc3

Is AssemblyAI still down?

No, this incident was resolved 2025-10-21 00:29 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

1h 30m, from 2025-10-20 23:00 UTC to 2025-10-21 00:29 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Billing.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.