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AssemblyAI

Elevated processing times for Universal-3 Pro and Universal-3.5 Pro async transcription

Degraded Lasted 38m · started · AssemblyAI's page

Level
confirmed
Worst impact
Degraded
Components
Asynchronous API
Down Index
28of 100

What to do

  • Check whether you use AssemblyAI Asynchronous API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 38m it lasted.

    Anything that failed between 2026-08-18 19:34 UTC and 2026-08-18 20:12 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 4

  1. investigating

    We're currently seeing longer than usual processing times for asynchronous transcription requests using Universal-3 Pro and Universal-3.5 Pro. Requests are being accepted and are completing, but time to completion is elevated while our queues work through a backlog.

    provider

  2. identified

    We have identified the cause of the elevated processing times affecting pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro. Our engineering team has addressed a capacity constraint and is working to restore full capacity. Processing times will remain elevated while the backlog clears, and some customers may see requests queued or throttled. We will continue to provide updates as more information becomes available.

    provider

  3. monitoring

    Processing times for pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro are returning to normal ranges and the backlog has largely cleared. We are continuing to monitor to ensure stability.

    provider

  4. resolved

    This incident has been resolved. Processing times for pre-recorded transcription requests using Universal-3 Pro and Universal-3.5 Pro have returned to normal ranges and the backlog has cleared.

    provider

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Corrections

None so far.

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Questions about DWN-bb49d3e1ac

Is AssemblyAI still down?

No, this incident was resolved 2026-08-18 20:12 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

38m, from 2026-08-18 19:34 UTC to 2026-08-18 20:12 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.