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AssemblyAI

Delayed processing of transcripts on Slam

Partial outage Lasted 1h 20m · started · AssemblyAI's page

Level
confirmed
Worst impact
Partial outage
Components
Asynchronous API
Regions
us, us-west-2
Down Index
47of 100

What to do

  • Check whether you use AssemblyAI Asynchronous API in us, us-west-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 20m it lasted.

    Anything that failed between 2025-11-20 08:21 UTC and 2025-11-20 09:41 UTC may need a replay.
  • Subscribe to AssemblyAI's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=assemblyai works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from AssemblyAI 4

  1. investigating

    We are currently investigating an issue where there has been delayed processing of transcripts on Slam-1, specifically in our us-west-2 region. This began at 5:43 UTC. Customers will experience queueing or erroring of transcripts when using our Slam-1 model. Our Universal model is not affected by this incident.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and our team is monitoring the results. Slam-1 has resumed normal processing.

    provider

  4. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c98742b11b

Is AssemblyAI still down?

No, this incident was resolved 2025-11-20 09:41 UTC. For AssemblyAI's live state, see https://down.guide/assemblyai.

How long did it last?

1h 20m, from 2025-11-20 08:21 UTC to 2025-11-20 09:41 UTC, by the times AssemblyAI posted.

What was affected?

AssemblyAI named Asynchronous API in us, us-west-2.

What caused it?

AssemblyAI hasn't published a root cause. If it does, it shows here.

Where does this come from?

AssemblyAI's official status page, https://status.assemblyai.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.