- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Checkout & Payment Processing
- Down Index
- 38of 100
What to do
Check whether you use BigCommerce Checkout & Payment Processing. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 12m it lasted.
Anything that failed between 2026-10-27 05:29 UTC and 2026-10-27 07:41 UTC may need a replay.Subscribe to BigCommerce's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bigcommerce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from BigCommerce 2
- identified
Bolt payments are currently failing. The failure started when Bolt changed their domain from bolt.com to boltapp.com. Our team is working with Bolt to restore service. We will post an update as soon as we have more information.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a2ece77e9b
Is BigCommerce still down?
No, this incident was resolved 2026-10-27 07:41 UTC. For BigCommerce's live state, see https://down.guide/bigcommerce.
How long did it last?
2h 12m, from 2026-10-27 05:29 UTC to 2026-10-27 07:41 UTC, by the times BigCommerce posted.
What was affected?
BigCommerce named Checkout & Payment Processing.
What caused it?
BigCommerce hasn't published a root cause. If it does, it shows here.
Where does this come from?
BigCommerce's official status page, https://status.bigcommerce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.