BigCommerce status history
97 incidents over the last year, newest first; 99.95% uptime (90 days), 99.98% uptime (12 months). History from before down.guide started reading the page is imported from BigCommerce's own archive.
Month
2026-11
1 incident
Month
2026-10
20 incidents
- BigCommerceDegradedHigh Rate of Cloudflare Challenge Pages
- BigCommerceDegradedDegraded search availability across the platform
- BigCommercePartial outageBolt payments are currently failing
- BigCommercePartial outageSome Android shoppers on headless storefronts may be unable to reach checkout
- BigCommerceDegradedSearch availability reduced and latency increased
- BigCommerceDegradedDelays in Real-Time Event Processing
- BigCommerceDegradedAuthorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores
- BigCommerceDegradedSearch Indexing Delays Affecting a Subset of US Stores
- BigCommerceDegradedDelayed product updates in storefront search
- BigCommerceDegradedDelayed Data in Analytics Reports
- BigCommerceDegradedSome storefront searches returning incomplete results
- BigCommerceDegradedStorefront Search Stability Issues for Subset of US Stores
- BigCommerceDegradedStorefront Search Stability Issues for Subset of US Stores
- BigCommerceDegradedАn issue with Management API requests to add products to carts
- BigCommerceDegradedSlow response times on some requests
- BigCommerceDegradedStorefront Search Issues
- BigCommercePartial outageQuickBooks Payments stores cannot transact
- BigCommerceDegradedSearch is returning server errors for a subset of stores
- BigCommerceDegradedIntermittent Availability Issues in Australia
- BigCommerceDegradedSearch is degraded on a subset of stores
Month
2026-09
8 incidents
- BigCommerceDegradedPartial search unavailability
- BigCommerceDegradedPartial search unavailability
- BigCommercePartial outageInaccurate product stock on category pages
- BigCommerceDegradedWebhooks Delay
- BigCommerceMajor outageContact Center System Outage
- BigCommercePartial outageUnable to export Catalog using Modern Import/Export
- BigCommerceDegradedDelayed email delivery to Microsoft-hosted inboxes
- BigCommerceDegradedSearch document updates delays in Control Panel and Storefront experience
Month
2026-08
8 incidents
- BigCommerceDegradedSearch document updates delays in Control Panel experience.
- BigCommerceDegradedB2B Ninja experiencing degradation in quote functionality
- BigCommerceDegradedB2B Ninja Add-To-Quote On Storefront Product Page timeouts
- BigCommercePartial outageSingle Sign-On (Microsoft) login issue for subset of stores
- BigCommerceDegradedIntermittent Availability Issues for Australian-hosted stores
- BigCommerceDegradedElevated Response Times for Australia-hosted stores
- BigCommerceDegradedIntermittent Availability Issues
- BigCommerceDegradedImpossible to vault payment instrument when credit cart option is disabled in the PayPal Commerce and BigCommerce Payments integrations
Month
2026-07
13 incidents
- BigCommerceDegradedUnable to Submit Quotes on B2B Ninja
- BigCommerceDegradedStalled catalog import/export
- BigCommerceDegradedIntermittent Availability Issues
- BigCommerceDegradedPaypal payment gateway reenabling itself on some checkouts
- BigCommercePartial outagePayment issues with Cybersource V2 provider
- BigCommercePartial outageAvailability Issues
- BigCommerceDegradedIssue impacting checkout on a subset of stores
- BigCommerceDegradedUnexpected Staff Action Logs
- BigCommerceDegradedIssues with B2B Edition
- BigCommerceDegradedIssue with B2B Edition
- BigCommerceDegradedElevated HTTP 500 errors
- BigCommerceDegradedElevated error rate on Storefront for a subset of US stores
- BigCommerceDegradedStorefront Availability Issues for Subset of AU Stores
Month
2026-06
16 incidents
- BigCommerceDegradedB2B Ninja Quote emails are failing to send
- BigCommerceDegradedSearch issues for some merchants using custom search integrations such as Klevu
- BigCommerceDegradedStorefront Search Stability Issues for Subset of US Stores
- BigCommerceDegradedMeta API Latency Causing Delayed Meta CAPI Event Delivery
- BigCommercePartial outageAnalytics Incident
- BigCommercePartial outageStorefront Search Issues for Subset of AU Stores
- BigCommerceDegradedCard payment issues for Bank of New Zealand provider (3DS)
- BigCommerceDegradedIssues changing currency on storefronts
- BigCommerceDegradedSome exports stalling
- BigCommerceDegradedMeta Outage Causing Disruption to Meta CAPI Integrations
- BigCommerceDegradedStorefront Availability Issues for Small Subset of US Stores
- BigCommerceDegradedInvestigating Login Issues for Subset of Shoppers on B2B Catalyst Storefronts
- BigCommerceDegradedElevated errors on a subset of stores
- BigCommerceDegradedStorefront availability Issues
- BigCommerceDegradedTemporary Issues with Product Filters for Subset of Stores
- BigCommerceDegradedProduct details not rendering on some product pages
Month
2026-05
15 incidents
- BigCommerceDegradedMerchants are unable to completely disable B2B for store
- BigCommerceDegradedElevated errors for a subset of stores
- BigCommercePartial outageAvailability Issues
- BigCommerceDegradedB2B outbound email delivery issue
- BigCommerceDegradedElevated error rate
- BigCommerceDegradedMissing Data in Analytics Reports
- BigCommerceDegradedMissing Data in Analytics Reports
- BigCommercePartial outageAvailability Issues
- BigCommercePartial outageB2B Ninja quotes page appears blank
- BigCommerceDegradedPayment capture failures
- BigCommerceDegradedSome storefronts using Meta Pixel producing a higher rate of errors
- BigCommerceDegradedCustom Phone Numbers preventing Shoppers from signing up
- BigCommerceDegradedAvailability Issue
- BigCommerceDegradedAvailability Issue
- BigCommerceDegradedSome pricing rules not applying as expected
Month
2026-04
11 incidents
- BigCommerceDegradedDelayed Data in Analytics Reports
- BigCommerceDegradedIntermittent Availability Issue
- BigCommerceDegradedElevated Response Times
- BigCommerceDegradedDelayed Data in Analytics Reports
- BigCommerceDegradedHomepage Content Display Issue
- BigCommerceDegradedData processing delay in Analytics reports
- BigCommerceDegraded401 Errors for Installed Applications
- BigCommerceDegradedElevated Response Times
- BigCommerceDegradedB2B Customer Login Degraded
- BigCommerceDegradedPayPal Commerce Platform 3DS popup infinite loading issue
- BigCommerceDegradedIncrease in 401 status responses to Storefront GraphQL API
Month
2026-03
5 incidents