- Level
- confirmed
- Worst impact
- Degraded
- Components
- B2B Edition - API, B2B Edition - Buyers Portal
- Down Index
- 32of 100
What to do
Check whether you use BigCommerce B2B Edition - API, B2B Edition - Buyers Portal. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 6m it lasted.
Anything that failed between 2026-06-10 19:53 UTC and 2026-06-11 01:59 UTC may need a replay.Subscribe to BigCommerce's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bigcommerce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from BigCommerce 4
- investigating
Commerce Engineering is investigating an issue where a B2C user, or a B2B user under an unapproved company, is unable to log into a B2B Catalyst storefront.
provider
- identified
We have identified login issues on B2B Catalyst storefronts caused by latency and continue to work on a fix
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-aac642ae84
Is BigCommerce still down?
No, this incident was resolved 2026-06-11 01:59 UTC. For BigCommerce's live state, see https://down.guide/bigcommerce.
How long did it last?
6h 6m, from 2026-06-10 19:53 UTC to 2026-06-11 01:59 UTC, by the times BigCommerce posted.
What was affected?
BigCommerce named B2B Edition - API, B2B Edition - Buyers Portal.
What caused it?
BigCommerce hasn't published a root cause. If it does, it shows here.
Where does this come from?
BigCommerce's official status page, https://status.bigcommerce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.