Skip to main content
BigCommerce

Meta Outage Causing Disruption to Meta CAPI Integrations

Degraded Lasted 37m · started · BigCommerce's page

Level
confirmed
Worst impact
Degraded
Components
Reporting & Analytics
Down Index
25of 100

What to do

  • Check whether you use BigCommerce Reporting & Analytics. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 37m it lasted.

    Anything that failed between 2026-06-12 14:58 UTC and 2026-06-12 15:35 UTC may need a replay.
  • Subscribe to BigCommerce's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bigcommerce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from BigCommerce 3

  1. investigating

    Commerce Engineering is actively investigating and monitoring a disruption to Meta CAPI (Conversions API) integrations due to a Meta outage. We are working to bring the service back online as soon as possible.

    provider

  2. monitoring

    Meta CAPI events have resumed publishing without errors. We will continue monitoring this situation.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-557e98ab62

Is BigCommerce still down?

No, this incident was resolved 2026-06-12 15:35 UTC. For BigCommerce's live state, see https://down.guide/bigcommerce.

How long did it last?

37m, from 2026-06-12 14:58 UTC to 2026-06-12 15:35 UTC, by the times BigCommerce posted.

What was affected?

BigCommerce named Reporting & Analytics.

What caused it?

BigCommerce hasn't published a root cause. If it does, it shows here.

Where does this come from?

BigCommerce's official status page, https://status.bigcommerce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.