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BigCommerce

Issue with B2B Edition

Degraded Lasted 15m · started · BigCommerce's page

Level
confirmed
Worst impact
Degraded
Components
B2B Edition - Dashboard
Down Index
23of 100

What to do

  • Check whether you use BigCommerce B2B Edition - Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 15m it lasted.

    Anything that failed between 2026-07-06 16:08 UTC and 2026-07-06 16:23 UTC may need a replay.
  • Subscribe to BigCommerce's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bigcommerce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from BigCommerce 2

  1. investigating

    Commerce engineers were alerted to an issue with B2B Edition and are currently investigating. We will provide updates as they become available.

    provider

  2. resolved

    Commerce engineers have resolved the issue impacting B2B Edition from 4:25 pm UTC to 5:05 pm UTC and all services are fully operational.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8df6c7874a

Is BigCommerce still down?

No, this incident was resolved 2026-07-06 16:23 UTC. For BigCommerce's live state, see https://down.guide/bigcommerce.

How long did it last?

15m, from 2026-07-06 16:08 UTC to 2026-07-06 16:23 UTC, by the times BigCommerce posted.

What was affected?

BigCommerce named B2B Edition - Dashboard.

What caused it?

BigCommerce hasn't published a root cause. If it does, it shows here.

Where does this come from?

BigCommerce's official status page, https://status.bigcommerce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.