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BigCommerce

Temporary Issues with Product Filters for Subset of Stores

Degraded Lasted 0m · started · BigCommerce's page

Level
confirmed
Worst impact
Degraded
Down Index
16of 100

What to do

  • Check whether your product depends on BigCommerce. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-06-05 15:48 UTC and 2026-06-05 13:30 UTC may need a replay.
  • Subscribe to BigCommerce's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bigcommerce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from BigCommerce 1

  1. resolved

    Between 2:37p-3:25p UTC a subset of stores may have experienced errors, delays, or missing options when using product filters and category navigation. Commerce Engineers deployed a fix and all storefront navigation and filtering systems were fully operational as of 3:25p UTC. We will continue to monitor system stability closely.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7d1f0316d0

Is BigCommerce still down?

No, this incident was resolved 2026-06-05 13:30 UTC. For BigCommerce's live state, see https://down.guide/bigcommerce.

How long did it last?

0m, from 2026-06-05 15:48 UTC to 2026-06-05 13:30 UTC, by the times BigCommerce posted.

What caused it?

BigCommerce hasn't published a root cause. If it does, it shows here.

Where does this come from?

BigCommerce's official status page, https://status.bigcommerce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.