- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 35of 100
What to do
Check whether your product depends on BigCommerce. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 45m it lasted.
Anything that failed between 2026-05-18 03:41 UTC and 2026-05-18 04:26 UTC may need a replay.Subscribe to BigCommerce's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bigcommerce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from BigCommerce 3
- investigating
We are currently investigating this issue.
provider
- investigating
Investigating – B2B Ninja Quotes Feature We are aware of an issue affecting the B2B Ninja app where the Quotes tab is displaying blank pages and quotes are not loading for some merchants. Our team is actively investigating the root cause and working toward a resolution. What's happening: Customers using the B2B Ninja Quotes feature are unable to view or fetch their quotes. Current actions: We are working with our infrastructure team to identify the underlying cause and restore full functionality. We appreciate your patience and will provide further updates as we make progress.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-bf95fbf5cf
Is BigCommerce still down?
No, this incident was resolved 2026-05-18 04:26 UTC. For BigCommerce's live state, see https://down.guide/bigcommerce.
How long did it last?
45m, from 2026-05-18 03:41 UTC to 2026-05-18 04:26 UTC, by the times BigCommerce posted.
What caused it?
BigCommerce hasn't published a root cause. If it does, it shows here.
Where does this come from?
BigCommerce's official status page, https://status.bigcommerce.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.