Meta CAPI event delivery delays

What to do

• Check whether you use BigCommerce Reporting & Analytics. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 42m it lasted.

  Anything that failed between 2026-03-05 16:42 UTC and 2026-03-05 18:24 UTC may need a replay.

• Subscribe to BigCommerce's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=bigcommerce works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from BigCommerce 2

1. monitoringMar 5, 2026, 4:42 PM UTC

   Commerce Engineers are investigating a delay with Meta CAPI event delivery caused by an active Meta Marketing API incident. Events continue processing at a reduced rate, which has created backlog for a subset of stores. We will continue monitoring and provide updates as they are available.

   provider

2. resolvedMar 5, 2026, 6:24 PM UTC

   Commerce Engineers have resolved the delay with Meta CAPI event delivery caused by the Meta Marketing API incident. Event processing has returned to normal rates, and backlog for affected stores has been cleared.

   provider

Corrections

None so far.

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