Front: Errors loading conversations

What to do

Check whether you use Front App. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 14h 54m it lasted.
Anything that failed between 2025-12-10 01:06 UTC and 2025-12-10 16:00 UTC may need a replay.
Subscribe to Front's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=front works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingDec 10, 2025, 1:06 AM UTC
We are currently investigating an issue that is causing errors loading conversations. We believe it is limited in scope to a subset of customers who use our slack integration
provider
identifiedDec 10, 2025, 1:11 AM UTC
We believe we have identified the issue, currently working on implementing a fix
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identifiedDec 10, 2025, 1:23 AM UTC
We are rolling out the fix now
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monitoringDec 10, 2025, 1:53 AM UTC
We've rolled out a fix to the issue, all conversations should now load. Please reach out to support if you continue to experience any issues
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resolvedDec 10, 2025, 4:00 PM UTC
This incident has been resolved.
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Front still down?

No, this incident was resolved 2025-12-10 16:00 UTC. For Front's live state, see https://down.guide/front.

How long did it last?

14h 54m, from 2025-12-10 01:06 UTC to 2025-12-10 16:00 UTC, by the times Front posted.

What was affected?

Front named App.

What caused it?

Front hasn't published a root cause. If it does, it shows here.

Where does this come from?

Front's official status page, https://www.frontstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.