Front: [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]

What to do

Check whether you use Front Gmail, O365 in eu, eu-west-1, us, us-west-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 4h 23m it lasted.
Anything that failed between 2026-09-23 10:38 UTC and 2026-09-23 15:01 UTC may need a replay.
Subscribe to Front's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=front works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingSep 23, 2026, 10:38 AM UTC
We are experiencing delays in processing Office 365 and Gmail messages. Both sending and receiving are impacted. We are investigating.
provider
investigatingSep 23, 2026, 11:34 AM UTC
We are continuing to investigate the issue.
provider
monitoringSep 23, 2026, 12:47 PM UTC
We have deployed a fix and delivery times are returning to normal. Some channels are still catching up on a backlog of messages. We are continuing to monitor the health of our systems.
provider
resolvedSep 23, 2026, 3:01 PM UTC
This incident has been resolved.
provider

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None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Front still down?

No, this incident was resolved 2026-09-23 15:01 UTC. For Front's live state, see https://down.guide/front.

How long did it last?

4h 23m, from 2026-09-23 10:38 UTC to 2026-09-23 15:01 UTC, by the times Front posted.

What was affected?

Front named Gmail, O365 in eu, eu-west-1, us, us-west-1.

What caused it?

Front hasn't published a root cause. If it does, it shows here.

Where does this come from?

Front's official status page, https://www.frontstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.