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Front

Front status history

21 incidents over the last year, newest first; 99.99% uptime (90 days), 99.97% uptime (12 months). History from before down.guide started reading the page is imported from Front's own archive.

Month

2026-11

1 incident

  1. FrontDegraded
    [us-west-1] High API latency currently causing delays
    lasted 1h 26mApp, Real time events, API and integrationsus, us-west-1
Month

2026-10

2 incidents

  1. FrontDegraded
    Delays on generation of certain AI outputs
    lasted 34m
  2. FrontPartial outagePostmortem
    Problems with outbound sending on custom SMTP channels
    lasted 2h 3mSMTP (non-Gmail / O365)
Month

2026-09

3 incidents

  1. FrontDegraded
    [us-west-2] Elevated API error rates may cause delays
    lasted 15mGmail, O365us, us-west-2
  2. FrontDegraded
    [office365] [gmail] delays in sending and receiving messages for customers in [us-west-1], [us-west-2], and [eu-west-1]
    lasted 4h 23mGmail, O365eu, eu-west-1, us, us-west-1
  3. FrontDegraded
    [office365] Delays in sending and receiving messages for some customers in [us-west-1] and [us-west-2]
    lasted 2h 41mO365us, us-west-1, us-west-2
Month

2026-08

2 incidents

  1. FrontDegraded
    Application performance degraded
    lasted 1h 8mApp
  2. FrontDegraded
    Resource audit log delayed events [eu-west-1][by_company_00006]
    lasted 33meu, eu-west-1
Month

2026-05

1 incident

  1. FrontPartial outage
    [office365] Office channels offline preventing emails being sent or received
    lasted 4d 5hO365
Month

2026-04

2 incidents

  1. FrontDegraded
    Folder counters update delay
    lasted 32mAppus, us-west-1
  2. FrontDegraded
    Delay in messages sent or received over Slack
    lasted 2h 57mOther channels
Month

2026-02

3 incidents

  1. FrontDegraded
    Delays receiving emails from Gmail and Office channels in [us-west-2]
    lasted 2h 54mGmail, O365us, us-west-2
  2. FrontDegraded
    Shared inboxes not visible in the mobile app
    lasted 2h 10mApp
  3. FrontDegraded
    Message import delayed
    lasted 23mSMTP (non-Gmail / O365), Gmail, O365 +4
Month

2026-01

2 incidents

  1. FrontMajor outage
    Front is inaccessible
    lasted 3h 50mApp, API and integrations
  2. FrontPartial outage
    Microsoft Office365 Incident
    lasted 8h 47mO365
Month

2025-12

3 incidents

  1. FrontMajor outage
    App not responding
    lasted 3h 54mAppeu, eu-west-1, us, us-west-1
  2. FrontDegraded
    Errors loading conversations
    lasted 14h 54mApp
  3. FrontDegraded
    Delegated inboxes not visible
    lasted 8mApp
Month

2025-11

1 incident

  1. FrontPartial outage
    [by_company_00017] Front App Outage
    lasted 2h 57mApp, Rules and Workflows, Calendareu, eu-west-1, us, us-west-1
Month

2025-10

1 incident

  1. FrontDegraded
    Some Canadian customers are experiencing degraded messaging capability
    lasted 1d 2hApp, SMTP (non-Gmail / O365), Gmail +1