- Level
- confirmed
- Worst impact
- Degraded
- Components
- Front chat
- Down Index
- 20of 100
What to do
Check whether you use Front Front chat. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 31m it lasted.
Anything that failed between 2024-12-26 21:30 UTC and 2024-12-27 00:01 UTC may need a replay.Subscribe to Front's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=front works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Front 5
- investigating
We're investigating some errors only affecting our AI answers functionality with Chat
provider
- identified
AI Answers functionality in Chat is degraded due to an outage with an upstream provider. We are working on a mitigation. In the meantime, AI Answers chatbot nodes will follow the "AI doesn't resolve the inquiry" branch.
provider
- monitoring
We are seeing AI Answers in Chat back to being fully operational. We will continue monitoring.
provider
- monitoring
We are seeing AI Answers in Chat back to being fully operational. We will continue monitoring.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4809b01773
Is Front still down?
No, this incident was resolved 2024-12-27 00:01 UTC. For Front's live state, see https://down.guide/front.
How long did it last?
2h 31m, from 2024-12-26 21:30 UTC to 2024-12-27 00:01 UTC, by the times Front posted.
What was affected?
Front named Front chat.
What caused it?
Front hasn't published a root cause. If it does, it shows here.
Where does this come from?
Front's official status page, https://www.frontstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.