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Front

Delay importing new messages from Gmail

Degraded Lasted 1h 28m · started · Front's page

Level
confirmed
Worst impact
Degraded
Components
Gmail
Down Index
19of 100

What to do

  • Check whether you use Front Gmail. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 28m it lasted.

    Anything that failed between 2025-09-12 22:32 UTC and 2025-09-13 00:00 UTC may need a replay.
  • Subscribe to Front's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=front works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Front 4

  1. identified

    We have an ongoing issue causing delays importing new messages from all gmail channels. We have identified the issue and are currently working on a fix

    provider

  2. monitoring

    Fixes are currently rolling out, we are monitoring backlog of unimported messages

    provider

  3. monitoring

    Continuing to monitor our backlog of messages, the majority of channels have recovered - but still have a small segment still catching up

    provider

  4. resolved

    All channels should now be recovered

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-707a782954

Is Front still down?

No, this incident was resolved 2025-09-13 00:00 UTC. For Front's live state, see https://down.guide/front.

How long did it last?

1h 28m, from 2025-09-12 22:32 UTC to 2025-09-13 00:00 UTC, by the times Front posted.

What was affected?

Front named Gmail.

What caused it?

Front hasn't published a root cause. If it does, it shows here.

Where does this come from?

Front's official status page, https://www.frontstatus.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.