Desktop transcription failure rates higher than normal

What to do

• Check whether your product depends on Granola. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 59m it lasted.

  Anything that failed between 2026-02-04 21:14 UTC and 2026-02-04 22:13 UTC may need a replay.

• Subscribe to Granola's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=granola works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Granola 3

1. investigatingFeb 4, 2026, 9:14 PM UTC

   We've had reports that transcription isn't working reliably for a number of users. We're investigating the cause of this and will update when we know more.

   provider

2. identifiedFeb 4, 2026, 9:50 PM UTC

   We've identified the cause of this and we're currently working on a fix - we'll release a new version of the app in the next 30 minutes or so that should resolve this issue.

   provider

3. resolvedFeb 4, 2026, 10:13 PM UTC

   We've released an update to Granola that should resolve this issue (v7.6.1). Your app should auto-update, or you can get the latest version from our website. If you're still having issues transcribing meetings after updating, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so").

   provider

Corrections

None so far.

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