Transcription failures on Granola mobile

What to do

• Check whether your product depends on Granola. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 59m it lasted.

  Anything that failed between 2026-01-29 18:10 UTC and 2026-01-29 19:08 UTC may need a replay.

• Subscribe to Granola's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=granola works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Granola 3

1. investigatingJan 29, 2026, 6:10 PM UTC

   One of our transcription providers is experiencing an outage, which is impacting Granola transcription. On desktop, your transcript may be interrupted as we fall-back to another transcription provider. On mobile, transcripts/note summaries will be delayed, but will continue as usual once we recover. We'll provide another update when we get more information.

   provider

2. identifiedJan 29, 2026, 6:18 PM UTC

   Transcription on desktop apps has recovered, but we're still seeing an outage on transcripts/notes summaries generating on our iOS app.

   provider

3. resolvedJan 29, 2026, 7:08 PM UTC

   Our transcription provider for iOS notes is back up and running, so your notes should begin to transcribe/summarize. It may take some time to process the backlog, so if you're having issues then please wait a few minutes and then try pressing 'end' on the note again. If you're having problems, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so")!

   provider

Corrections

None so far.

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