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Granola

Granola services down for some users

Partial outage Lasted 2h 35m · started · Granola's page

Level
confirmed
Worst impact
Partial outage
Down Index
30of 100

What to do

  • Check whether your product depends on Granola. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 35m it lasted.

    Anything that failed between 2026-07-16 08:19 UTC and 2026-07-16 10:54 UTC may need a replay.
  • Subscribe to Granola's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=granola works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Granola 4

  1. investigating

    We're receiving reports that login pages for Granola are not loading. At the moment this looks like an outage of our third-party auth provider - we've escalated to them and are investigating any mitigations.

    provider

  2. identified

    A third-party service we use for logins and authorization is currently experiencing an outage. This is affecting all new logins to Granola, and some currently-logged-in users may experience degraded app functionality, such as notes not loading or Chat queries not working. We're investigating mitigations urgently and our auth provider are also working on the issue - you can follow for updates here: [https://status.workos.com/incidents/b52fkqjzcl20](https://status.workos.com/incidents/b52fkqjzcl20 "https://status.workos.com/incidents/b52fkqjzcl20")

    provider

  3. monitoring

    We're beginning to see slow signs of recovery - logins are succeeding again and other features in the app should begin to start working.

    provider

  4. resolved

    All Granola services should be operational - we're sorry for any disruption. If you're still having problems, head to our help center at [help.granola.ai](http://help.granola.ai "help.granola.ai").

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9fe62a2f8a

Is Granola still down?

No, this incident was resolved 2026-07-16 10:54 UTC. For Granola's live state, see https://down.guide/granola.

How long did it last?

2h 35m, from 2026-07-16 08:19 UTC to 2026-07-16 10:54 UTC, by the times Granola posted.

What caused it?

Granola hasn't published a root cause. If it does, it shows here.

Where does this come from?

Granola's official status page, https://status.granola.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.