Granola database connection issues

What to do

• Check whether your product depends on Granola. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 58m it lasted.

  Anything that failed between 2026-01-28 09:00 UTC and 2026-01-28 09:58 UTC may need a replay.

• Subscribe to Granola's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=granola works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Granola 3

1. investigatingJan 28, 2026, 9:00 AM UTC

   We've received alerts that Granola services are having trouble connecting to our database. The issues seem intermittent at the moment, but so far we're seeing slow or failed loading times in the desktop (macOS/Windows) apps, and notes failing to load when viewing them at [notes.granola.ai](http://notes.granola.ai "notes.granola.ai"). We're investigating the cause of this and hope to be back up and running soon!

   provider

2. identifiedJan 28, 2026, 9:30 AM UTC

   We've identified the issue and are applying a fix - we're beginning to see services recovering now.

   provider

3. resolvedJan 28, 2026, 9:58 AM UTC

   The issues from earlier today should be solved - this was caused by a change that placed unexpected load on our database. We've fixed this now, so Granola should be operational as usual. If you're having issues, get in touch at [hey@granola.so](mailto:hey@granola.so "hey@granola.so").

   provider

Corrections

None so far.

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