Notes not generating on iOS

What to do

• Check whether you use Granola in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 24m it lasted.

  Anything that failed between 2026-06-25 15:37 UTC and 2026-06-25 18:02 UTC may need a replay.

• Subscribe to Granola's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=granola works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Granola 4

1. investigatingJun 25, 2026, 3:37 PM UTC

   It looks like the service we use to transcribe notes on iOS is down - we're investigating and will provide an update shortly. Any meetings that you've started transcribing for will be transcribed once we're back up and running.

   provider

2. investigatingJun 25, 2026, 4:03 PM UTC

   We've identified the cause of the issue and some mitigations are showing early signs of recovery. We've got a bit of a backlog of notes to process though, so it might still be a bit slow to get your notes - we'll update here when things are back to normal.

   provider

3. monitoringJun 25, 2026, 4:25 PM UTC

   We're seeing signs of recovery now - we're working our way through the queue of notes and should be back to normal performance soon.

   provider

4. resolvedJun 25, 2026, 6:02 PM UTC

   Transcribing and generating notes on iOS should be working as normal. If you've got a note that still appears to not be generated, tap it to open and then tap 'end' to retry, If you're still having issues, send us some logs from your device by tapping your profile picture to get to settings, then "contact support" and toggle "include diagnostics".

   provider

Corrections

None so far.

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