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Granola

Granola app services down

Major outage Lasted 1h 24m · started · Granola's page

Level
confirmed
Worst impact
Major outage
Regions
us
Down Index
44of 100

What to do

  • Check whether you use Granola in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 24m it lasted.

    Anything that failed between 2026-08-13 15:24 UTC and 2026-08-13 16:48 UTC may need a replay.
  • Subscribe to Granola's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=granola works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Granola 4

  1. investigating

    We're experiencing some issues with the Granola app. Some app functions aren't working, such as: • document syncing • generating enhanced notes • creating new notes We're investigating urgently and will update within the next 30 minutes.

    provider

  2. identified

    Most Granola services are completely down while we resolve this. Creating new notes and transcribing them should work, but generating the enhanced notes at the end of meetings is currently failing. We're in the process of rolling back a recent deployment which should allow services to recover.

    provider

  3. identified

    Our servers are slowly showing signs of recovery, but we're still experiencing some issues as we work through the backlog of connections that accumulated during the outage. Any transcribed meetings taken during the outage should be safe, but notes and Granola chat responses are still not generating for most users. Once we're back up and running you should be able to retry these without issue.

    provider

  4. resolved

    Granola services should now be up and running again - let us know at [hey@granola.so](mailto:hey@granola.so "hey@granola.so") if you're still having issues. Any notes that you took during the outage should be safe - you may need to hit retry on any notes to generate them fully. We're really sorry for any disruption.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d3e486cd00

Is Granola still down?

No, this incident was resolved 2026-08-13 16:48 UTC. For Granola's live state, see https://down.guide/granola.

How long did it last?

1h 24m, from 2026-08-13 15:24 UTC to 2026-08-13 16:48 UTC, by the times Granola posted.

What was affected?

Granola named in us.

What caused it?

Granola hasn't published a root cause. If it does, it shows here.

Where does this come from?

Granola's official status page, https://status.granola.ai, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.