- Level
- confirmed
- Worst impact
- Degraded
- Components
- Global Campaign Sends
- Regions
- us, us-west-2
- Down Index
- 28of 100
What to do
Check whether you use Iterable Global Campaign Sends in us, us-west-2. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 39m it lasted.
Anything that failed between 2026-07-24 16:30 UTC and 2026-07-24 19:09 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 5
- investigating
Email sends delayed for US-hosted customers using SparkPost in US-WEST-2 region.
provider
- monitoring
We are currently experiencing email delivery delays due to a partial outage affecting SparkPost's US-West-2 region. Emails continue to be accepted and queued, but delivery is delayed. Our team is working closely with SparkPost to resolve this issue. We will provide updates as more information becomes available. Next update in 15m.
provider
- monitoring
We are continuing to monitor Sparkpost outage as they work to continue draining the backlog of delayed messages.
provider
- monitoring
We are continuing to monitor Sparkpost outage as they work to continue draining the backlog of delayed messages. Sparkpost estimates that they expect to have most email delivered within the next 30-45 minutes.
provider
- resolved
All Sparkpost sends that were previously delayed have been delivered and Sparkpost reports that their systems are now fully functional. If you continue to experience any issues please contact Support.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-1c169c901b
Is Iterable still down?
No, this incident was resolved 2026-07-24 19:09 UTC. For Iterable's live state, see https://down.guide/iterable.
How long did it last?
2h 39m, from 2026-07-24 16:30 UTC to 2026-07-24 19:09 UTC, by the times Iterable posted.
What was affected?
Iterable named Global Campaign Sends in us, us-west-2.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.