- Level
- confirmed
- Worst impact
- Degraded
- Components
- Global Campaign Sends
- Down Index
- 17of 100
What to do
Check whether you use Iterable Global Campaign Sends. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 58m it lasted.
Anything that failed between 2026-09-01 17:19 UTC and 2026-09-01 18:17 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 2
- identified
A subset of customers using Twilio for SMS sending may have some messages getting dropped due to an incident on Twilio’s side with impact currently ranging from 5%-20%. We are actively monitoring the impact and status updates from Twilio. There is not impact to customers using any other SMS providers. Next update: by 11:30am PT
provider
- resolved
Twilio has reported that the issue causing 5xx errors on their side has resolved and we have seen SMS sends return to normal. Customers using Twilio that saw sends get dropped should re-send those messages if they want to. No further updates will be posted.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4d955054fb
Is Iterable still down?
No, this incident was resolved 2026-09-01 18:17 UTC. For Iterable's live state, see https://down.guide/iterable.
How long did it last?
58m, from 2026-09-01 17:19 UTC to 2026-09-01 18:17 UTC, by the times Iterable posted.
What was affected?
Iterable named Global Campaign Sends.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.