- Level
- confirmed
- Worst impact
- Degraded
- Components
- Global Web Application, Global API Success, Global Journey Processing
- Regions
- eu
What to do
Check whether you use Iterable Global Web Application, Global API Success, Global Journey Processing in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 23m it lasted.
Anything that failed between 2026-09-10 14:53 UTC and 2026-09-10 17:16 UTC may need a replay.Subscribe to Iterable's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=iterable works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Iterable 3
- investigating
We're currently investigating an issue for EU customers with platform slowness, intermittent 502/503 Gateway errors, and Journey changes failing to save
provider
- monitoring
The intermittent platform issues have been mitigated and there is currently no ongoing customer impact. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT. We will continue to monitor the issue.
provider
- resolved
We completed our monitoring and there are no further issues. The observed customer impact window was approximately 9:25 a.m.–11:13 a.m. EDT.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b9c4070c42
Is Iterable still down?
No, this incident was resolved 2026-09-10 17:16 UTC. For Iterable's live state, see https://down.guide/iterable.
How long did it last?
2h 23m, from 2026-09-10 14:53 UTC to 2026-09-10 17:16 UTC, by the times Iterable posted.
What was affected?
Iterable named Global Web Application, Global API Success, Global Journey Processing in eu.
What caused it?
Iterable hasn't published a root cause. If it does, it shows here.
Where does this come from?
Iterable's official status page, https://status.iterable.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.