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Jira

Groups are not clickable from Groups Page in Atlassian Administration

Degraded Lasted 33m · started · Jira's page

Level
confirmed
Worst impact
Degraded
Components
Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
Down Index
34of 100

What to do

  • Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 33m it lasted.

    Anything that failed between 2026-02-18 10:57 UTC and 2026-02-18 11:30 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 3

  1. investigating

    Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com. We are currently investigating the problem. Next update will be shared in 60 mins or sooner.

    provider

  2. monitoring

    We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.

    provider

  3. resolved

    We have implemented the fix and the group page in the Admin Hub is now functioning as expected.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1594e31d04

Is Jira still down?

No, this incident was resolved 2026-02-18 11:30 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

33m, from 2026-02-18 10:57 UTC to 2026-02-18 11:30 UTC, by the times Jira posted.

What was affected?

Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.