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Jira

Degraded performance of Jira Automation rules

Degraded Lasted 1d 4h · started · Jira's page

Level
confirmed
Worst impact
Degraded
Components
Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
Down Index
41of 100

What to do

  • Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 4h it lasted.

    Anything that failed between 2026-07-20 20:18 UTC and 2026-07-22 00:56 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 4

  1. investigating

    We are actively investigating reports of performance degradation affecting Automation rules for Jira and Jira Service Management. We will share updates here as more information is available.

    provider

  2. investigating

    Our teams are continuing to investigate delays in Jira and Jira Service Management automation rule executions for some customers. We are seeing signs of improvement, but affected users may still experience delays. We'll share updates here as more information is available.

    provider

  3. identified

    The team has identified a root cause and after initial testing, is now enacting scaling changes to help to prevent these rule execution delays. We'll monitor performance over the next 24 hours and provide an update at that time or sooner if we can confirm the improvement is in place.

    provider

  4. resolved

    Our team has been able to validate that all rule executions are performing normally and this issue is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-247110e353

Is Jira still down?

No, this incident was resolved 2026-07-22 00:56 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

1d 4h, from 2026-07-20 20:18 UTC to 2026-07-22 00:56 UTC, by the times Jira posted.

What was affected?

Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.