- Level
- confirmed
- Worst impact
- Major outage
- Components
- Viewing content, Create and edit, Authentication and User Management, Search, Notifications, Administration, Marketplace, Mobile, Purchasing & Licensing, Signup, Automation for Jira
- Regions
- us, us-east-1
- Down Index
- 62of 100
What to do
Check whether you use Jira Viewing content, Create and edit, Authentication and User Management, Search and 7 more in us, us-east-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7h 25m it lasted.
Anything that failed between 2026-02-05 14:13 UTC and 2026-02-05 21:38 UTC may need a replay.Subscribe to Jira's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Jira 7
- investigating
Some users in us-east-1 region might not be able to access Jira and JSM. We are aware of this issue and are actively investigating the same. We will provide update on the progress in next 60 minutes or sooner.
provider
- identified
Some users in the us-east-1 region cannot access Jira and JSM. We have identified the cause and placed Jira and JSM in maintenance mode for the affected sites to expedite resolution. We will provide update on the progress in next 60 minutes or sooner.
provider
- identified
We have identified the cause of the issue, and our teams are diligently working on a mitigation. Some users in us-east-1 region might not be able to access JIRA and JSM. We will continue to share additional updates here as more information is available.
provider
- identified
Our team is diligently working on a mitigation, with access being restored for some users in us-east-1 region. We will continue to share additional updates here as more information is available.
provider
- identified
Our teams have restored access for most users in us-east-1 region, and continue to work diligently towards full mitigation. We will continue to share additional updates here as more information is available.
provider
- monitoring
The issue has now been resolved, and services are operating normally for all affected customers. We will continue to monitor closely to confirm stability.
provider
- resolved
On February 5, 2026, JIRA and JIRA Service Management experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2b51957a88
Is Jira still down?
No, this incident was resolved 2026-02-05 21:38 UTC. For Jira's live state, see https://down.guide/jira.
How long did it last?
7h 25m, from 2026-02-05 14:13 UTC to 2026-02-05 21:38 UTC, by the times Jira posted.
What was affected?
Jira named Viewing content, Create and edit, Authentication and User Management, Search and 7 more in us, us-east-1.
What caused it?
Jira hasn't published a root cause. If it does, it shows here.
Where does this come from?
Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.