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Jira

Jira users unable to log time while on business board

Partial outage Lasted 3h 21m · started · Jira's page

Level
confirmed
Worst impact
Partial outage
Components
Create and edit
Down Index
32of 100

What to do

  • Check whether you use Jira Create and edit. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 21m it lasted.

    Anything that failed between 2026-05-06 03:18 UTC and 2026-05-06 06:39 UTC may need a replay.
  • Subscribe to Jira's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=jira works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Jira 3

  1. investigating

    We are investigating reports of users unable to log time while on business board. Our engineering teams are actively investigating and working to resolve the issue. We will provide more updates in next 1 hour.

    provider

  2. identified

    Our engineering teams have identified the cause and are in process of deploying a fix. We will share further updates in next 3 hours, or sooner if we have any meaningful developments to report.

    provider

  3. resolved

    The issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3221f4285c

Is Jira still down?

No, this incident was resolved 2026-05-06 06:39 UTC. For Jira's live state, see https://down.guide/jira.

How long did it last?

3h 21m, from 2026-05-06 03:18 UTC to 2026-05-06 06:39 UTC, by the times Jira posted.

What was affected?

Jira named Create and edit.

What caused it?

Jira hasn't published a root cause. If it does, it shows here.

Where does this come from?

Jira's official status page, https://jira-software.status.atlassian.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.